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US sub-prime mortgages and aviation

Yes the connection seems tenuous at first, but its there. Today French bank BNP Paribas froze three of its funds invested in asset-backed securities. If the US sub prime business in the US has hit a bank in Paris, you know this is big. There is more – the European Commission is planning to ask Germany for more details of a government plan to rescue IKB Deutsche Industriebank AG from the fallout of the bank's exposure to the US sub prime market. There is also speculation that German state bank WestLB is facing serious difficulties linked to its exposure to the sub prime market.

We heard a report this morning that the worst case scenario is 7m Americans could lose their homes. By now the link between mortgages and travel should start to become more clear.

The link is sentiment. If a person looks like they may lose their home, travel is going to come to a screeching slowdown. Why? The 7m is but the tip of the iceberg. While that number may be high, the impact of millions of people losing homes will cause a sea change in American sentiment.

America's economy is driven by consumer demand. We Americans live beyond our means, depending on rising home values to fund consumption. When those values evaporate (some of these bank investment funds are now worthless) then the gravy train stops. The sharp stop hurts and consumer demand collapse will impact every sector. Something like travel, which is discretionary spending, will get hammered first and very hard. Business travel will decline also.

Last year we were clearly wrong in thinking the flu epidemic would grow. So we could be wrong again this time. Either way, this is yet another item travel industry watchers need to pay careful attention to.

‘Lack of trust’ in business travel agents revealed

Travelmole has an great story today on travel agents and the dwindling trust in them from corporate clients. "Half of the UK's SME market has lost faith in the corporate travel industry and one in four FTSE 500 companies have turned their backs on traditional travel management companies."

The findings come from the UK Companies Business Travel Report, commissioned by online booking portal Hotel Reservation Service (HRS).

In the desire to control costs, many firms that appoint travel management companies (TMC) has apparently replaced one cost center with another. Bureaucracy has been replaced another version of the same thing. Rather than let the traveler shop around for the best deal, the traveler is forced into a channel – one that often is not price competitive. We heard from a person whose firm has a private label version of Expedia. A flight from SAN to LAS forced this traveler into selecting US Airways. Rather than pay the high fare, he opted out of the system and bought directly on Southwest Airline's website for much less. He had to break the rules to save his company money. How dumb is the travel policy?

Companies can easily change the need for TMCs by letting travelers use the web. Now how does one make this work? Using carrots. Incentive the traveler to do a search online and select the best price/time options. If the company's person in charge of travel approvals does not have a "feel" for pricing then they need to be moved into another job. Pricing is transparent and much more competitive when its forced into the open web as opposed to closed systems.

Using the old adage, if you pay peanuts you get monkeys. Companies need to allow their people use their brains and optimize travel planning. Guidelines for making travel arrangements make sense but forcing people into uncompetitive, canned, solutions is myopic. An example we saw recently is useful.

Using tools developed by Flightstats.com we were shown how decision support data can help a person make a smarter purchase decision. Their tool shows the various fare buckets on a city pair and then provides information about on time flight performance. A fare difference of $12 might be irrelevant when one sees the cheaper flight is 60% on time compared to the more pricey one being 90% on time. Since the employer only gets value from the employee when they are working, $12 is nothing to pay to ensure the employee is able to work.

Tools exist online today, for free, that empower smart people to make smart decisions. This can be accomplished with any more bureaucracy. People are mostly smart and the changes the travel industry has endured with the power of the Internet are testimony to human creativity. Free your employees of time wasting paperwork and brain constricting policies. Appealing to employees higher sense of intelligence will be of great benefit.

‘Lack of trust’ in business travel agents revealed

Travelmole has an great story today on travel agents and the dwindling trust in them from corporate clients. "Half of the UK's SME market has lost faith in the corporate travel industry and one in four FTSE 500 companies have turned their backs on traditional travel management companies."

The findings come from the UK Companies Business Travel Report, commissioned by online booking portal Hotel Reservation Service (HRS).

In the desire to control costs, many firms that appoint travel management companies (TMC) has apparently replaced one cost center with another. Bureaucracy has been replaced another version of the same thing. Rather than let the traveler shop around for the best deal, the traveler is forced into a channel – one that often is not price competitive. We heard from a person whose firm has a private label version of Expedia. A flight from SAN to LAS forced this traveler into selecting US Airways. Rather than pay the high fare, he opted out of the system and bought directly on Southwest Airline's website for much less. He had to break the rules to save his company money. How dumb is the travel policy?

Companies can easily change the need for TMCs by letting travelers use the web. Now how does one make this work? Using carrots. Incentive the traveler to do a search online and select the best price/time options. If the company's person in charge of travel approvals does not have a "feel" for pricing then they need to be moved into another job. Pricing is transparent and much more competitive when its forced into the open web as opposed to closed systems.

Using the old adage, if you pay peanuts you get monkeys. Companies need to allow their people use their brains and optimize travel planning. Guidelines for making travel arrangements make sense but forcing people into uncompetitive, canned, solutions is myopic. An example we saw recently is useful.

Using tools developed by Flightstats.com we were shown how decision support data can help a person make a smarter purchase decision. Their tool shows the various fare buckets on a city pair and then provides information about on time flight performance. A fare difference of $12 might be irrelevant when one sees the cheaper flight is 60% on time compared to the more pricey one being 90% on time. Since the employer only gets value from the employee when they are working, $12 is nothing to pay to ensure the employee is able to work.

Tools exist online today, for free, that empower smart people to make smart decisions. This can be accomplished with any more bureaucracy. People are mostly smart and the changes the travel industry has endured with the power of the Internet are testimony to human creativity. Free your employees of time wasting paperwork and brain constricting policies. Appealing to employees higher sense of intelligence will be of great benefit.

Which Amadeus tribe are you?

Amadeus just released a report worth looking at. They define four tribes – global executives, active seniors, global clans (?) and cosmopolitan commuters.

Its an odd thesis and seems to ignore the 800lb elephant in the room – the LCCs. These have had more impact on changing travel patterns than anything – we think. For a sample or two, look at what easyJet and Ryanair have done in Europe. Or better yet, look ta what's going on in the Middle East with Air Arabia. How can one ignore what this means to travel?

It seems Amadeus forgot about that tribe called normal people who want the most for the least. But then Amadeus may not have heard about WalMart either.

Which Amadeus tribe are you?

Amadeus just released a report worth looking at. They define four tribes – global executives, active seniors, global clans (?) and cosmopolitan commuters.

Its an odd thesis and seems to ignore the 800lb elephant in the room – the LCCs. These have had more impact on changing travel patterns than anything – we think. For a sample or two, look at what easyJet and Ryanair have done in Europe. Or better yet, look ta what's going on in the Middle East with Air Arabia. How can one ignore what this means to travel?

It seems Amadeus forgot about that tribe called normal people who want the most for the least. But then Amadeus may not have heard about WalMart either.

Three must have travel tools

As a blog devoted to the sweet spot at the nexus of travel and technology, we get to talk with fascinating people about fascinating ideas. From these conversations sometimes there is a moment of serendipity. Today we had such a moment.

It occurs to us that there are three tools that every traveler should have. Using these tools, in our opinion, makes travel much less bothersome – indeed these three tools make dealing with the inevitable delays and frustrations much easier.

  • Farecompare.com – First you buy a ticket. But where to find an objective source? Try this site because they don't sell tickets. They can tell you about airfares better than just about anyone. With useful charts to give you perspective, you can make an informed decision. Regular readers know how useful the folks are at Farecompare with their updates on this site when fares go up and down. We recommend you start there.
  • Flightstats.com – Next, once you made your reservation, you want to ensure you know where you are every step of the way. This site is the best to keep you informed. Their data shows that 23% of flights in the US run late – more than one of your next five will be late. This means mis- connections and frustrations for everyone – from the traveler to the people you plan to meet. This site offers tools that track flights and have better (yes really better) data than anyone. How much better? How about a major airport uses their data for its public displays because Flightstats tracks flights better than the airlines operating out of said airport? They have a bunch of tools you can down load on to your cell phone and desktop or laptop. Go there, do it now, before you do your next trip.
  • Jott.com – OK, so you bought the ticket at the best price and you have yourself all set with tracking. Now you're running and things happen. They always don't they? Because you signed up at Jott every time something comes to mind that you can't write down you call Jott's 800 number and simply speak your message. Any message. Their system transcribes this into a message that is sent as an email to the person you want notified – even yourself if you want a reminder. Imagine that!

OK so now you know what you have to do in the next 30 minutes. Hook up with these sites and create accounts. These systems are FREE. Yes, how cool is that? We can't guarantee your next trip will be hassle free. But with these tools we bet the hassles will be MUCH easier to handle. Who says you can't travel armed?

Three must have travel tools

As a blog devoted to the sweet spot at the nexus of travel and technology, we get to talk with fascinating people about fascinating ideas. From these conversations sometimes there is a moment of serendipity. Today we had such a moment.

It occurs to us that there are three tools that every traveler should have. Using these tools, in our opinion, makes travel much less bothersome – indeed these three tools make dealing with the inevitable delays and frustrations much easier.

  • Farecompare.com – First you buy a ticket. But where to find an objective source? Try this site because they don't sell tickets. They can tell you about airfares better than just about anyone. With useful charts to give you perspective, you can make an informed decision. Regular readers know how useful the folks are at Farecompare with their updates on this site when fares go up and down. We recommend you start there.
  • Flightstats.com – Next, once you made your reservation, you want to ensure you know where you are every step of the way. This site is the best to keep you informed. Their data shows that 23% of flights in the US run late – more than one of your next five will be late. This means mis- connections and frustrations for everyone – from the traveler to the people you plan to meet. This site offers tools that track flights and have better (yes really better) data than anyone. How much better? How about a major airport uses their data for its public displays because Flightstats tracks flights better than the airlines operating out of said airport? They have a bunch of tools you can down load on to your cell phone and desktop or laptop. Go there, do it now, before you do your next trip.
  • Jott.com – OK, so you bought the ticket at the best price and you have yourself all set with tracking. Now you're running and things happen. They always don't they? Because you signed up at Jott every time something comes to mind that you can't write down you call Jott's 800 number and simply speak your message. Any message. Their system transcribes this into a message that is sent as an email to the person you want notified – even yourself if you want a reminder. Imagine that!

OK so now you know what you have to do in the next 30 minutes. Hook up with these sites and create accounts. These systems are FREE. Yes, how cool is that? We can't guarantee your next trip will be hassle free. But with these tools we bet the hassles will be MUCH easier to handle. Who says you can't travel armed?

Here is a real crisis in the making – A Demographic Story

[UPDATE}

Why would we want to write about demographics? Has nothing to do with technology or travel – right? Actually it has plenty to do with both. Read on before you send us nasty comments please.

The generally accepted number of birth per woman for a country to maintain its population is 2.11. Higher than this and the population grows, lower than this and the population declines. This is important as you will see.

Nations that grow enable the older people to safely expect younger people, who are working and paying taxes, to enable the state to provide pensions and health care. This is a fine balance. If the taxpayer base erodes due to declining population growth then the whole house of cards (our name for state supplied health care and pensions) falls apart. This balance is out of whack in many countries that are big tourism destinations.

Because nations with proportionally more older people cannot provide the destination experience. Travel remains a heavy provider of services and older people are not going to be the waiters, drivers and so on. Its actually worse than that. Take Japan as an example.

In Japan the shortage of children (that's what it is) has grown so bad that toys are invented to play the role of a child to entertain old folks. It sad that this is where technology fits in. Japan's numbers are telling because this is the first country that is actually dying faster than it is breeding. We could see Japan with a much lower population in the next decade because it cannot start to reproduce fast enough now to get out of this slide. Imagine this – we could see Japan, once a mighty empire decline into an old age home where they have to import workers to care for the aged. The population of the elderly in Japan accounted for only 7.1% of the total population in 1970, 24 years later in 1994, it had almost doubled in scale, to 14.1%. By comparison, among countries with an aged population, it took 61 years in Italy, 85 years in Sweden, and 115 years in France for the percentage of the elderly to increase from 7% to 14% of the population. These comparisons clearly highlight the rapid progress of demographic aging in Japan. Japan is an experiment in national suicide without any outside help.

As if this is not depressing enough there's more. Look at this table.



Country Fertility
Ireland 1.90
France 1.89
Denmark 1.77
Netherlands 1.72
UK 1.60
Germany 1.35
Austria 1.35
Italy 1.23
Spain 1.1
Russia 1.14

The data for Spain means that we will see its population halve every generation. Perhaps now the impact of the data points becomes clear from a travel industry perspective. Among 17 Euro-nations, with 1.3 fertility rates or lower, their populations will halve every 35 years.

A typical response to this doom and gloom is to talk about migration closing the gap. Well, maybe. Migration cannot close the gap without say, France no longer being French. But there's more. If you were a young, skilled professional from Pakistan in 2020, where would want to live? In Europe where you are going to be taxed up the wazoo to support older people? Maybe you would prefer Canada? Maybe, not. Canada's fertility rate is also low.

So where is our young skilled Pakistani to go? America of course! The USA fertility rate is 2.1. There will be many old people in the USA in 2020 but also lots of kids. This demographic data is very important and often overlooked. The world's young will migrate to the population denuded nations of Europe in droves. Take a look at where they are going to come from. You can make up your own mind what this cocktail will bring with it.

Now back to travel and tourism. Europe will no longer be what it is in the next 30 years. Russia will be a vast empty space – maybe not a place you will want to visit. Perhaps, if you read this far, you now realize how influential demographics are to the travel industry. It will become even more important in the future.

Here is a real crisis in the making – A Demographic Story

[UPDATE}

Why would we want to write about demographics? Has nothing to do with technology or travel – right? Actually it has plenty to do with both. Read on before you send us nasty comments please.

The generally accepted number of birth per woman for a country to maintain its population is 2.11. Higher than this and the population grows, lower than this and the population declines. This is important as you will see.

Nations that grow enable the older people to safely expect younger people, who are working and paying taxes, to enable the state to provide pensions and health care. This is a fine balance. If the taxpayer base erodes due to declining population growth then the whole house of cards (our name for state supplied health care and pensions) falls apart. This balance is out of whack in many countries that are big tourism destinations.

Because nations with proportionally more older people cannot provide the destination experience. Travel remains a heavy provider of services and older people are not going to be the waiters, drivers and so on. Its actually worse than that. Take Japan as an example.

In Japan the shortage of children (that's what it is) has grown so bad that toys are invented to play the role of a child to entertain old folks. It sad that this is where technology fits in. Japan's numbers are telling because this is the first country that is actually dying faster than it is breeding. We could see Japan with a much lower population in the next decade because it cannot start to reproduce fast enough now to get out of this slide. Imagine this – we could see Japan, once a mighty empire decline into an old age home where they have to import workers to care for the aged. The population of the elderly in Japan accounted for only 7.1% of the total population in 1970, 24 years later in 1994, it had almost doubled in scale, to 14.1%. By comparison, among countries with an aged population, it took 61 years in Italy, 85 years in Sweden, and 115 years in France for the percentage of the elderly to increase from 7% to 14% of the population. These comparisons clearly highlight the rapid progress of demographic aging in Japan. Japan is an experiment in national suicide without any outside help.

As if this is not depressing enough there's more. Look at this table.



Country Fertility
Ireland 1.90
France 1.89
Denmark 1.77
Netherlands 1.72
UK 1.60
Germany 1.35
Austria 1.35
Italy 1.23
Spain 1.1
Russia 1.14

The data for Spain means that we will see its population halve every generation. Perhaps now the impact of the data points becomes clear from a travel industry perspective. Among 17 Euro-nations, with 1.3 fertility rates or lower, their populations will halve every 35 years.

A typical response to this doom and gloom is to talk about migration closing the gap. Well, maybe. Migration cannot close the gap without say, France no longer being French. But there's more. If you were a young, skilled professional from Pakistan in 2020, where would want to live? In Europe where you are going to be taxed up the wazoo to support older people? Maybe you would prefer Canada? Maybe, not. Canada's fertility rate is also low.

So where is our young skilled Pakistani to go? America of course! The USA fertility rate is 2.1. There will be many old people in the USA in 2020 but also lots of kids. This demographic data is very important and often overlooked. The world's young will migrate to the population denuded nations of Europe in droves. Take a look at where they are going to come from. You can make up your own mind what this cocktail will bring with it.

Now back to travel and tourism. Europe will no longer be what it is in the next 30 years. Russia will be a vast empty space – maybe not a place you will want to visit. Perhaps, if you read this far, you now realize how influential demographics are to the travel industry. It will become even more important in the future.